= 1.1.0 - 2026-07-09 =
* New: Adds a full live support chat experience with customer chat widget, launcher button, realtime sidecar support, ticket fallback, availability, typing indicators, and page context.
* New: Adds the agent chat console with inbox triage, session search and filters, customer/session metadata, canned replies, agent alerts, satisfaction ratings, SLA metrics, business-hours awareness, and agent time logging.
* New: Supports live chat attachments with safer thumbnail rendering.
* Fix: Repairs chat follow-up delivery, widget scrolling, fetch loops, validation blockers, sidecar bootstrapping, shortcode asset loading, site-admin session access, duplicate reply notifications, and ticket mutation permissions.
* Improved: Polishes the live chat widget and admin console while hardening Workerman deployment, chat table registration, build output handling, and pre-WordPress autoload safety.
Release
Ultimate Multisite: Support Tickets v1.1.0 — released 2026-07-09
Required doc updates
docs/addons/support-tickets/index.mdx— Add the new live support chat feature set: customer chat widget, launcher button, realtime sidecar/ticket fallback, support availability, typing indicators, page context, attachments, and thumbnail behavior.docs/addons/support-tickets/index.mdx— Document the agent chat console workflow: inbox triage, session search and filters, customer/session metadata, canned replies, agent alerts, satisfaction ratings, SLA metrics, business-hours handling, and agent time logging.docs/developer/rest-api/overview.md— Review whether the support chat REST API endpoints introduced for chat sessions/messages need manual developer-facing coverage or links to generated endpoint docs.Changelog entry
aidevops.sh v3.32.4 plugin for OpenCode v1.17.13