Using the app

Launching

When the app is started, a menu bar icon will appear. Clicking the icon will show available actions to take like opening the app. The dock icon will only be shown when the main window is active. This is to keep the app out of the way and not clutter the dock and make it easy for admins to start the app from a terminal or script without showing the app to the end-user. Initializing the app this way sends notifications to the user if they have available software updates for example.

• A menu bar icon appears for quick access.
• Clicking the icon shows all available actions.

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Self Service

Self Service allows users to perform MDM-configured actions directly from the UI.

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Logs and Troubleshooting

To view logs, run the following command in Terminal:

log stream --debug --info --predicate 'subsystem contains "com.github.macadmins.SupportCompanion"'

Or by searching for subsystem: com.github.macadmins.SupportCompanion in the Console app.