📖 A curated list of awesome tech resources for customer success and customer intelligence.

A deep exploration of loyalty as a multi-dimensional behavioral system shaped by intent, habit, and sensitivity. This article introduces a geometric framework for modeling customer behavior, predicting churn trajectories, and designing ML systems that understand loyalty as a dynamic state, not a metric.

Full-stack 8-agent customer intelligence dashboard with synthetic workspace generation, feature engineering, churn scoring, sentiment analysis, recommendations, and safe query support.

Outlit SDK

Agent Skills for integrating Outlit customer journey analytics

Deterministic synthetic two-party conversation corpus generator for testing AI scoring systems.

Customer Call Intelligence using Claude Cowork

An end-to-end customer analytics platform leveraging machine learning and business intelligence to support customer segmentation, churn prediction, lifetime value analysis, and strategic decision-making.

外贸客户情报 Skill：把公开网页线索整理成中英双语、证据可复核的客户背调报告。

A premium AI-powered eCommerce operating system for Shopify brands. Centralizes marketing, automation, analytics, customer intelligence, and AI-driven growth workflows.

Customer value intelligence and retention analytics platform with CLV prediction, RFM segmentation, monitoring, reporting, and executive dashboards.

A distributed, LLM-powered microservices architecture for deterministic marketing orchestration on Google Cloud.

Enriched Slack notifications for Stripe, Shopify, and Maxio (Chargify) payment events — customer context, lifetime value, and churn-risk insights. Self-hostable.

Enterprise AI platform for collecting, classifying, and analyzing public customer feedback across digital channels.

Open-source feedback management platform

Web-based tool for extracting and analyzing client/customer information from vendor websites using Grok AI

Turn unstructured feedback into board-ready strategic insights. Customer Sentiment Insight is an AI-powered analytics dashboard that transforms raw customer reviews, support tickets, and social media comments into actionable intelligence.

AI-powered n8n customer intelligence workflow that enriches Salesforce accounts with order, payment, support, and marketing data, analyzes churn risk using Google Gemini, updates Salesforce, and sends Gmail alerts. Automate customer health scoring, retention insights, CRM enrichment, and AI-driven customer success.

ata-driven customer intelligence project focused on segmentation, behavioral analytics, and actionable business insights using clustering and exploratory data analysis.